FAQ
Which product is right for my hair?
Please refer to your ME&MY stockist OR our product purchasing guidelines.
Are your products tested on animals?

No, we don’t test any of our products on animals.

Why don’t you use the approved “cruelty free” logo’s?

In order to use these logo’s we would have to invest a large amount of money and time. We prefer to keep our products affordable and just let you know that we don’t test our products on animals.

Are your shampoo’s SLS free?

Yes. Although please note that some of our shampoo’s do contain other MILD sulfates.
To understand sulfates we recommend you read our Sulfate information sheet.

Are your products safe for use if I have Coeliacs or a Nut allergy?

If you suffer from any allergy we recommend you read the individual product ingredient list EVERY time you purchase (just in case something has changed). Due to our products being manufactured in an environment that also processes products that do contain Wheat we can’t conclusively say our products are safe for use if you have a wheat allergy. We recommend a skin test prior to application of any ME&MY product.

What is the difference between Silky Soul, Free Soul & Mojo?

Silky Soul is our original care range that contains MILD sulfates but no Parabens. Free Soul is Free of Sulfates and Parabens and Mojo is our styling range.

Are your products natural?

While we aim to have natural elements in our formula’s in order to provide a product that has a reasonable shelf life and does not expire too quickly we are unable to offer products that are 100% natural. As at April 2021 we have an average natural ingredient content of 81.5% (please note, we will do our utmost to update this should it change but we recommend you confirming with us at the time of purchase if this % is important to you).

Are your products Vegan friendly?

Whilst many of our products are possibly ok for Vegans we recommend that you personally check the ingredient list as we don’t develop our products with this specification in mind.

Is your packaging recyclable?

Yes.

Do your products contain Silicone?

Yes, some do.
To understand Silicone better we recommend you read our Silicone information sheet.

Is it ok to wash my hair every day?

Yes, you can shampoo your hair daily. No, it’s not bad for it so long as it’s a good quality shampoo that isn’t stripping out too many of the natural oils (you need some oils to help with a healthy scalp & hair growth).

Why is Damage Reversal Cleanser not called a shampoo?

Damage Reversal Cleanser can be used as a body wash or head to toe cleanser whereas all our other Shampoos are for use on hair only.

How do I use Power Shot?

Power Shot is a liquid and as such the cap is a dropper cap and product distribution can be controlled by either shaking or squeezing the bottle lightly. No product will come out unless the bottle is shaken or squeezed.

Are ME&MY products Curly Girl friendly?

Not all of our products meet Curly Girl guidelines due to containing silicone (which we actually believe has some amazing benefits of its own!). Depending on what level of Curly Girl you follow here’s the one’s you might find to be CG friendly:

  • Extravagance Volumising Conditioner
  • BB Foam
  • Damage Reversal Cleanser (if following low-poo)

*Please note, we recommend doing your own research as we don’t keep up with guidelines and ingredients for this method. We’re always happy to supply you with an ingredient list on request.

What is the Curly Girl Method and is it right for me?

The Curly Girl method is a guide for anyone with natural curls to enhance their natural curl and avoid the frizz usually associated with curls.
This method doesn’t suit everyone but works amazingly for others. To be honest, this is normal when it comes to hair – we’re all individual and our hair is too so it’s not one size fits all! I highly recommend doing your own research and working out a system that works for YOU! Feel free to contact us for recommendations on ways to use ME&MY products to enhance your natural curls.

Can I collect my order?

Yes, if you are able to get to Wellington Point, Qld you can collect. Place your order as normal, select ‘local pickup’ and once your order is ready we’ll SMS you with the collection time/place. If you need it urgently please call us to arrange a time.