Return Guarantee

We are positive you will love your ME&MY products and are here to help and ensure you get the most out of the products you order.

However, should you wish to return any unused products (excluding faulty goods) we will refund the cost of the goods upon receipt of returned stock.  Please notify us within 2 weeks of receipt of the goods if this is the case.  A refund can not be provided until goods have been received by ME&MY.  Should return goods be lost in transit we can not take responsibility for these goods.

If the products have been used and you are not happy with any aspect we ask that you consult with a ME&MY representative who will be able to arrange replacement products suited to your hair type or if none are available a refund will be offered. We do ask that if this is the case you consider the environment and provide your unused portion to a friend or family member to try rather than throwing it away.

Faulty goods

If any product is faulty or not as described a full refund or replacement will be provided.

Please contact us on 1300 881 612 or info@memyhair.com  to arrange returns/refunds/replacements.